This is a rare opportunity for individuals and entire teams to enhance their customer experience, leadership skills, and organizational culture using Disney’s renowned principles as your guide! Employers, individuals, and community leaders throughout the Indianapolis metro region have communicated the need for local professional and business development opportunities. Workforce Talent is one of the greatest resources of any business and organization. Employers are navigating a time of competitive attraction of workforce and challenges of talent retention. Employers have shared that through both exit and stay interviews, they are hearing more than ever, that professional development opportunities often mean more to employees at all levels than compensation and other benefits. The Boone County Chamber bringing the Disney Institute to our region is an incredible opportunity for the chamber organization and its members to invest in themselves, their team, and the future of regional businesses, organizations, and communities. Event participants of all business sectors and stages of their career will receive insights to expand leadership skills, increase their levels of customer service, and create a healthy organizational culture.
During the interactive, inspiring, and empowering workshop, attendees will:
understand the power of leadership values
discover how customer loyalty can be established
gain insight into how organization culture is strengthened
learn how systems and processes can make exceptional customer service achievable
explore how to integrate personal creativity and organizational process to support continuous improvement within their organizations